In this series, we will interview the people who are always ready to assist you with importing or exporting your goods without worries. Next up in this series is Gavin Osborn, who is the managing executive at Rochester in Felixstowe.

Who are you?

I'm Gavin Osborn, and I founded Osborn Customs Services way back in 2001. We’ve been doing declarations for over 20 years now, starting with bonded warehousing manifests and T1 forms.

UK Flag

But what do freeports do, and how will they contribute to Britain’s future? Find out in this article.

What are freeports?

A freeport is a type of Free Economic Zone (FEZ), which provides preferential trading conditions for companies that are located within them. These can be reduced import duty rates, more lenient paperwork requirements, lower employment tax, or something else which makes the process of importing and exporting easier for the local business community.

Overlayed data

In this series, we will interview the people who are always ready to assist you with importing or exporting your goods without worries. Next up in this series is Charlie Dawson, who is the business development manager for Ireland, based in Waterford.

Who are you?

I'm Charlie Dawson, and I’m the business development manager, I have worked for the organisation for over four years, seeing the organisation through our recent rebrand from Bell Transport and Logistics to Customs Support Ireland.

Charlie Dawson Overlayed on Irish Flag

The UK has also removed their retaliatory tax for whiskey and bourbon products that originate in the US, giving companies on both sides of the Atlantic a reason to celebrate. Although the tax relief began on 1st June, 2022, what is the expected result for the whiskey industry? Find out in this article.

How do UK whiskey makers that export to the US benefit?

Whisky Glass overlayed with teal background

Who are you?

Hi, I’m Andrew Holden. I’m 28 years old, and I’ve lived in Wales all my life. I moved down to south Wales [from north Wales] about five years ago now, and I joined Clearing Customs UK [who were acquired by CSG] at the start of Brexit [January 2021].

What does an office manager do?

It varies from the general managing of staff, to assisting customers and international colleagues with their clearances. I’m also involved in developing our processes as we look toward the future.

Andrew Holden

    Connecting both ends of the process

    Have you ever struggled with getting documents for customs clearance in time, or had to relay queries between the supplier/buyer/agent so that clearance can be completed?

    Using end-to-end customs clearance agents removes that inefficiency for you. Once the documents are received from the supplier, they will be checked by the export agent to ensure they meet all requirements. If there are no queries, clearance will be completed and all documents will be sent to the import clearance agent.

    Lines of Connectivity

    But where are the UK strikes taking place, and how does this affect your business with Britain?

    Strike at the Port of Felixstowe

    The Unite trade union, who represent approximately 85% of Felixstowe’s dockworkers, have been unable to reach an agreement following a vote by their members to strike over pay.

    Lightning Strikes

    But how much does Britain’s premier port do, and why was it chosen to be the Customs Support HQ for the UK and Ireland? Find out in this article.

    The Port of Felixstowe

    The Port of Felixstowe manages approximately 48% of all sea freight imports for the UK, processing:

    Felixstowe Beach

    The Bill intends to put over 1,500 pieces of EU legislation under review for amendment, cancellation, or keeping, by a date set in a “sunset clause” – optimistically within five years.
    Within this submission, the UK will review items of EU legislation that have been admitted to UK law without going through the process of parliamentary approval due to previous EU membership. 

    The intent of the brexit freedoms bill

      HMRC have stated that the project – originally designed to ease pressure on Dover customs with the upcoming border checks from the EU and foodstuffs – is no longer required as other sites have the capacity with the reduced requirements. Although the decision to cancel the facility means that the 400 job vacancies are no longer available, HMRC has stated that £120 million will be saved by halting the project.

      Inland border facilities were introduced to manage additional customs clearance processing after Brexit.

      HM Revenue & Customs