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Who are you? Hi! I’m Gary, and I’ve been in this industry for over 20 years now. The bulk of my career has been in customs clearance, mostly within freight forwarding companies. I started with UKCS – a company that was acquired by Customs Support – shortly after they launched in 2014, seizing the …

Who are you ? I’m Marco Nefs, 33 years old, and have been working here for Customs Support since 2008. The first 12 years were in the operational team, working with a company that was acquired by Customs Support in 2015. In the last two years, I started the CCD (customs control and delivery) …

Who are you? I’m Tom Edwards. I am a Product Manager , and I am based in the Felixstowe office . I have been with Customs Support since the acquisition of UK Customs Solutions , and was with UKCS when they were established in 2014. What does a Product Manager do? My role is to oversee the import …

Tell us about Customs Support’s recent sustainability review As with many service-based businesses, sustainability has only become a focus for us recently. Some of our individual branches have had their own initiatives, but there has never been any centralised policies or data collection. …

Tell us about your memorable customs clearances in Ireland All Together Now: supporting Waterford’s music festival We’ve completed thousands of customs clearances in Ireland, but it was nice to support those involved with the All Together Now festival – which is on the doorstep of Customs Support …

The History of Balimpex The Balimpex name stands for Basel Import and Export, this perfectly describes what is at the heart of their services. The customs clearance company was established in 1981 in Basel. Since 1981 Balimpex has grown into an organisation with ten locations along with over …

What is Blockchain, and how does it work? The blockchain is a decentralised digital ledger that records transactions across a computer network. Every time new transactions are added to the blockchain, a new block is created. Once a block is added to the blockchain, the information in it cannot be …

What are the main activities of the customs consultancy team in Sweden? We help businesses a lot with classification here in the Swedish office, both as ongoing operational customs consultants and as interim strategic customs partners . One of our largest customers is a gardening retailer, who …

What is customs excise? Customs excise is an indirect duty which is levied on the sale of qualifying goods, such as alcohol, tobacco, and petroleum. This applies to sales within the community as well, not only non-EU movements which require customs clearance . Excise duty can be suspended until the …

What is a freeport? A freeport is an area that benefits from suspended or preferential trading rules on certain commodities. This allows your goods to be imported for manufacturing without the need to pay full duty or VAT. The benefits of this are twofold. Companies are able to protect their …