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A CMR waybill contains all the relevant information about a road freight shipment. It is the agreement between the shipper, the carrier, and the receiver. It regulates liability, damages, and compensation. For a long time, the logistics industry was one of the biggest fans of paper. Everything …

Companies that want to become Authorized Economic Operators have to meet a wide range of criteria. They have to comply with customs legislation and taxation rules, they can’t have a criminal history related to their business, they need to keep appropriate records and be financially solvent. Their …

In this article, we will cover the 5 key areas that a great customs consultancy service will provide. 1: Deep customs expertise A good customs consultant will be able to give you an overview, but a great customs consultant will have in-depth knowledge of customs clearance and compliance – as well …

One of the documents you need to provide to the Customs Authority when you want to export goods is a Commercial Invoice. In this blog post, we will take you through such an invoice and list all the elements that have to be on it. Who’s Selling? The invoice needs to show the official registered name …

The main difference with Delivery at Place (DAP) is that the seller takes care of the import formalities and transportation to the final destination. The destination needs to be specifically named. DDP: Associated Risks & Costs Risks and Costs for the Seller The seller is responsible for arranging …

Can you give us an overview of what interim operational customs support is? Interim operational customs support is where we work inside your operation. Whether it’s processing import and export declarations, managing bonded licences and inventory, raising transit forms, working with HS …

Who are you? Hi! I’m Gary, and I’ve been in this industry for over 20 years now. The bulk of my career has been in customs clearance, mostly within freight forwarding companies. I started with UKCS – a company that was acquired by Customs Support – shortly after they launched in 2014, seizing the …

Who are you ? I’m Marco Nefs, 33 years old, and have been working here for Customs Support since 2008. The first 12 years were in the operational team, working with a company that was acquired by Customs Support in 2015. In the last two years, I started the CCD (customs control and delivery) …

Who are you? I’m Tom Edwards. I am a Product Manager , and I am based in the Felixstowe office . I have been with Customs Support since the acquisition of UK Customs Solutions , and was with UKCS when they were established in 2014. What does a Product Manager do? My role is to oversee the import …

Tell us about Customs Support’s recent sustainability review As with many service-based businesses, sustainability has only become a focus for us recently. Some of our individual branches have had their own initiatives, but there has never been any centralised policies or data collection. …