
Article
News
20/7/2023
How our neutrality empowers your business for success
What do we mean by “neutrality” at Customs Support? For us (and for you), it’s important that we remain free from bias so that we can act to our fullest potential as customs partners. What this means is that we take an unbiased approach to everything that we do: There is no favouritism towards …

Article
News
3/2/2023
The story of Portmade
100,000 Declarations Portmade started as the department that dealt with all services not directly related to the CMB Ships in the Port of Antwerp, the second largest container port in Europe. They took care of many different services for CMB Customers, like container logistics, arranging …

Article
News
24/11/2023
Customs Support Belgium
Tell us about digitalisation at Customs Support Belgium Most customs clearance agents only have one software that they use, which is better than doing manual declarations but it doesn’t make you a digital company. Even companies that are digital often only run at about 20-25% digitalisation. We …

Article
News
2/9/2024
Real intelligence in customs
Customs and trade solutions play a pivotal role in facilitating smooth international trade operations. These services encompass a wide range of activities, including customs clearance, duty calculations, compliance management and navigating complex trade regulations. As global commerce continues …

Article
News
17/12/2022
Digitalisation: The Secret to Staying Ahead in a Changing World
The introduction of the internet and smartphones have changed consumer behaviour forever. No longer are wholesale traders making up the bulk of all international shipments, or high street shops the only way for you to access what you need. With the growth of technology and digitalisation in …

Article
News
8/9/2023
Digitalisation in French Customs
The benefits of going paperless Reducing the amount of paper used in offices has been a concern for many businesses across the world due to climate change, despite it being a renewable resource. However, reducing paper manufacturing isn’t the only global benefit to going paperless. And, saving …

Article
News
6/2/2025
Leading Customs Digital Transformation: How Automation is Revolutionising the Industry. A Conversation with Rafał Ruciński, IT Director at Customs Support Group Poland
In the customs brokerage industry, we deal with creating customs declaration s based on documents provided by clients. These documents typically include invoices, packing lists, and CMRs. The process is complex, as declarations must be meticulously prepared and submitted to Customs Administration. …
