Customs Support, the leading digital customs broker in Europe, announces the acquisition of Mediterranean Customs Services (MCS). With this acquisition, Customs Support strengthens its presence in Italy and emphasises the importance of having a presence in strategic locations to provide the best service to customers locally.
If we compare the customs brokerage industry with the financial industry, it is behind when it comes to digital transformation. Our industry is a very traditional one. There is a lot of manual entry of data. A lot of forms and documents are processed by hand, with customs specialists reading the documents, looking for the data that they need. These manual processes have two main disadvantages: they are time-consuming and error-prone.