AI

"Automation in the customs industry is not just about technology – it's about changing the way we work, unlocking new opportunities, and opening doors to collaborations with key clients," says Rafał Ruciński, IT Director at Customs Support Group Poland. In this conversation, he discusses how automation in customs declarations is transforming the industry, as well as the challenges and benefits of implementing modern technological solutions.

Discover the five key trends shaping customs and trade in 2025, providing valuable insights for organizations to thrive in an increasingly volatile and interconnected global market.

Customs and trade solutions provider Customs Support Group identifies geopolitical disruption, complex customs regulations, internal skills shortages and the challenge of AI as major market hurdles.

Human expertise and insight remain crucial in the age of automation.