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Rotterdam is the home of the Gateway to Europe and the largest port in Europe: The Port of Rotterdam. The total surface area of the port is more than 12,600 hectares. It is the biggest Port outside of Asia and a top ten Container port worldwide.

In our series #WeAreCustomsSupport, you will meet the people behind Customs Support. We value our colleagues and the work they do. In this series, we will interview the people who are always ready to assist you with importing or exporting your goods without worries. Next up in this series is Esko Holopainen, who is the customs clearance director in Finland.

The view from the meeting room where I sat down to talk with Bruno Pisano, one of the founders of Sernav, is impressive. I felt like I was looking at a painting of an Italian landscape. 

The manufacture of plastic goods has become more available since the development of 3D printers. Where you previously needed to design, test and use moulds in a factory, you can now send a digital file to your 3D printer.

Digitalisation is changing how companies and industries worldwide perform, leading to a customs clearance evolution.

Importing food presents a health risk, with inadequate shipments known to cause disease if they haven’t been prepared, treated, or checked correctly. Therefore, clearing your foodstuffs through customs requires more than a standard import declaration.

As a leading digital customs broker, we are constantly looking for new technologies and innovations and analysing potential impacts on our operations and customers. One of the developments we are closely following is artificial intelligence. 

Customs Support entered the customs brokerage market in France by welcoming three well-established French customs brokerage firms to the family: CPS, SPTT, and Tournebize form Customs Support France.

Since Brexit, Britain doesn’t need to conform to the EU’s trade rules, and can negotiate its own deals. Recently, an agreement was announced that will allow The Philippines to benefit from duty-free tariffs on 99% (by value) of their exports to the UK.

As companies and governments work to achieve net-zero carbon, communicate more effectively, and protect people’s data, technology is rapidly advancing around the world, the customs industry is also making strides in innovation.