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What does Customs Support’s Safety department do? Our safety department has nothing to do with our customs clearance service, and is a separate business line. We operate in the Netherlands, providing a safe working space and experienced hands for measuring and ventilating dangerous gases. We have …

As a family business with over 140 years of customs experience, WZC Riemann in Hamburg (GERMANY) is known for her exceptional service, flexibility and state-of-the-art digital communication. Since 2009 the company is fully AEO certified. The company has proven that a family business can add value …

This Halloween, we explore five tricks you should beware of when clearing foodstuffs – and how Customs Support Group keeps customs sweet for you so that you can clear the border on time. #1: Different phytosanitary and document requirements Growers and traders are required to follow the …

The Port of Hamburg The Port of Hamburg is situated on the River Elbe and is approximately 110km upstream from the North Sea. Despite being relatively far inland, Hamburg is the biggest port in Germany, the third busiest in Europe after Rotterdam and Antwerp , and is the 15th  largest port …

Customs Support Tenterden was part of the acquisition of Duty Management Services in 2021 and is now a key location for the group in the UK. Home to one of our specialist services teams, Tenterden is leading the UK industry with its digital-first approach to customs . Here are some of the solutions …

What is an origin statement? Origin statements are clauses on paperwork which confirm to importers and authorities where the goods have originated from. Typically, you can find origin statements on the commercial invoice for an individual shipment, but you can also find it on trade certificates …

The agreed place of delivery (e.g. the terminal) needs to be specifically named. The buyer then takes care of the import formalities and transportation to the final destination. It is very similar to  Delivery at Terminal (DAT) . Risks and Costs for the Seller The seller is responsible for …

The introduction of the internet and smartphones have changed consumer behaviour forever. No longer are wholesale traders making up the bulk of all international shipments, or high street shops the only way for you to access what you need. With the growth of technology and digitalisation in …

The benefits of going paperless   Reducing the amount of paper used in offices has been a concern for many businesses across the world due to climate change, despite it being a renewable resource.   However, reducing paper manufacturing isn’t the only global benefit to going paperless.  And, saving …

Key changes with AES:  *update 30/10/2024*  New data requirements: New data requirements are being introduced for export, shipment and re-export after storage in a customs warehouse. Transition period: The transition from the current PLDA Export system to the new Automated Export System (AES) is …