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What do we mean by “origin” when importing goods? When you are bringing in a shipment, the word “origin” can be used in many different contexts.  For shippers and freight companies, origin usually means the country or port which the goods are being shipped from. For example, a shipment of goods can …

Here at Customs Support we invest in IT solutions and innovations to help clients achieve their digitalisation goals and improve speed, reliability, and cost savings. We …

Stepping into this new year, John brings with him a deep experience in scaling businesses for growth to take Customs Support to new heights, building on the strong foundation we have established over the years. As we embark on this exciting chapter, we would like to express our sincere gratitude to …

From the recent evolution of  CHIEF to the Customs Declaration Service  (in the UK), through to the  digital connection of end-to-end clearances , the progression of IT systems has revolutionised the process.  But as investment continues to increase in infrastructure and customs technology, where …

Our Brexit consultants guide your company through and beyond the complexities of post-Brexit. This includes advice on the opportunities and challenges of Brexit and monitoring the potential impact on your business. With our experienced customs consulting team, we …

In this edition, we are excited to present Regional Manager Ghent Hans Jodlowski, who works with our Belgian branches to provide a uniform service in the region. Who are you? My name is Hans Jodlowski and I joined the Custom Support almost two years ago. I'm 54 years old, have two children of 14 …

But where are the UK strikes taking place, and how does this affect your business with Britain? Strike at the Port of Felixstowe The Unite trade union, who represent approximately 85% of Felixstowe’s dockworkers, have been unable to reach an agreement following a vote by their members to strike …

Who are you? I'm Ash Taylor. I've been living in  Felixstowe  all my life. I have one daughter, who is five years old. When I finished school in 2001, I went straight into work with a freight forwarding company located within  Felixstowe port . I originally started completing customs declarations, …

Local knowledge in more than 13 countries The Customs Support Group has near 2000 declarants at your disposal, working in more than 13 countries across Europe. Why “more than” 13? Because we have Customs Support offices in 13 countries, but close partnerships and direct connections to ports in …

What is a challenge you have solved with customs digital interfacing? A client of ours wanted to outsource their customs clearance, but were concerned about how the data would stay clean if another system was involved. They have multiple warehouses and manage excise products, so any mistakes in …