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From the recent evolution of  CHIEF to the Customs Declaration Service  (in the UK), through to the  digital connection of end-to-end clearances , the progression of IT systems has revolutionised the process.  But as investment continues to increase in infrastructure and customs technology, where …

Our Brexit consultants guide your company through and beyond the complexities of post-Brexit. This includes advice on the opportunities and challenges of Brexit and monitoring the potential impact on your business. With our experienced customs consulting team, we …

In this edition, we are excited to present Regional Manager Ghent Hans Jodlowski, who works with our Belgian branches to provide a uniform service in the region. Who are you? My name is Hans Jodlowski and I joined the Custom Support almost two years ago. I'm 54 years old, have two children of 14 …

But where are the UK strikes taking place, and how does this affect your business with Britain? Strike at the Port of Felixstowe The Unite trade union, who represent approximately 85% of Felixstowe’s dockworkers, have been unable to reach an agreement following a vote by their members to strike …

Who are you? I'm Ash Taylor. I've been living in  Felixstowe  all my life. I have one daughter, who is five years old. When I finished school in 2001, I went straight into work with a freight forwarding company located within  Felixstowe port . I originally started completing customs declarations, …

Local knowledge in more than 13 countries The Customs Support Group has near 2000 declarants at your disposal, working in more than 13 countries across Europe. Why “more than” 13? Because we have Customs Support offices in 13 countries, but close partnerships and direct connections to ports in …

What is a challenge you have solved with customs digital interfacing? A client of ours wanted to outsource their customs clearance, but were concerned about how the data would stay clean if another system was involved. They have multiple warehouses and manage excise products, so any mistakes in …

Who are you? I'm Bardo Schütz. I am 50 years old; I am a father of two children, and I have been responsible for technology at Customs Support since I joined the company three and a half years ago as the CIO, and I have now taken on the role of Director of Innovation. What does the director of …

How the single EU customs territory currently works The EU is a single market, allowing for the free movement of goods between its member states. Goods that have completed an import clearance into free circulation one country can be transported and sold to another one without completing further …

What is SCDP? Simplified Customs Declaration Processes (SCDP) is a method for import clearance used by volume traders that allows goods to proceed through the border with minimal information declared. This “incomplete” declaration provides enough information to release the goods at the border, but …