Customs Clearance

As a logistics service provider (LSP’s), on-time delivery is critical to your success. While various factors can cause delays, border disruptions are among the most significant risks to timely shipments. At Customs Support Group (CSG), we offer customized customs and trade solutions designed to streamline your processes, minimize clearance issues, and keep your shipments on schedule, ensuring your clients stay satisfied.

"Automation in the customs industry is not just about technology – it's about changing the way we work, unlocking new opportunities, and opening doors to collaborations with key clients," says Rafał Ruciński, IT Director at Customs Support Group Poland. In this conversation, he discusses how automation in customs declarations is transforming the industry, as well as the challenges and benefits of implementing modern technological solutions.

At Customs Support Group, we specialize in handling complex customs clearance challenges, including high-value goods, rare collectibles, and live animals. A recent highlight was the export of distinguished equestrian horse valued at over €2 million. This exceptional case, managed by our Belgian team in Antwerp, showcases our unmatched expertise and dedication to precision in customs compliance.

The Spanish office of Customs Support Group offers a comprehensive range of customs services across various industries, with a specialized focus on the import and export of live animals.

Client Overview: A Global Leader in Repairs and Logistics

CTDI (Communication and Test Design Inc.) is a global powerhouse in electronics repair and logistics, with 20,000 employees across 100 facilities worldwide. Their Poland-based repair centre, employing 800 people, provides OEM-certified repair, parts management, and data erasure services for major international brands.

However, managing international supply chain flows presented key operational challenges, such as the implementation of Brexit. It was at this critical juncture that we stepped in to assist CTDI, helping them establish streamlined processes to ensure that the operations of their repair centre remained uninterrupted despite the UK's exit from the EU.

Often, customs is seen as a small step in supply chains – just a couple of declarations and a tax payment. However, there are many improvements to efficiency, finances, and logistical performance hidden inside this crucial function. 

Rotterdam, December 17, 2024 – Customs Support Group (CSG), Europe’s leading independent customs and trade solutions provider, is proud to announce the acquisition of Servizi Doganali Srl, a specialized customs brokerage firm based in Livorno, Italy. This strategic move further reinforces CSG’s presence in one of Europe’s most critical ports for perishable goods, further solidifying its role as the go-to partner for seamless cross-border operations.

The Ireland office of Customs Support Group provides a comprehensive range of customs services across multiple industries while excelling in automotive solutions. From 24/7 support to tailored services, we deliver efficient import and export processes. Discover how we simplify trade and deliver seamless customs clearance for clients in various sectors.

“Full service customs”, “comprehensive solutions”, “end-to-end European clearance”; these aren’t just slogans to us at Customs Support – we mean them. Find out what this means for you in this article.

Located on an inland waterway between the Rotterdam and Antwerp areas, the Port of Moerdijk is a key hub for sea, waterway, rail, road, and pipe transport. Find out more the port in this article.