How Efficient Customs Processes Support On-Time Delivery

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The global trade landscape is shifting rapidly. With new tariffs disrupting supply chains, increasing costs, and adding regulatory complexity, businesses must adapt quickly to stay competitive. Navigating these changes can be daunting—but you don’t have to do it alone. At Customs Support Group, we specialize in helping businesses understand, manage, and mitigate the impact of new tariffs. Whether you're facing rising duty payments, classification challenges, or supply chain disruptions, our expert team en

As a logistics service provider (LSP’s), on-time delivery is critical to your success. While various factors can cause delays, border disruptions are among the most significant risks to timely shipments. At Customs Support Group (CSG), we offer customized customs and trade solutions designed to streamline your processes, minimize clearance issues, and keep your shipments on schedule, ensuring your clients stay satisfied.

Below, we outline how our comprehensive customs services ensure accuracy, speed, and data security for your operations.

Improving efficiency with integration, automation and mirror clearance

Paperwork delays are an avoidable, yet all too common, reason for a hold up at the border. By integrating our systems with yours, CSG provides a seamless experience for sharing data – reducing the time it takes to get your paperwork generated whilst safeguarding accuracy and compliance.

This productive data sharing streamlines the export clearance process and helps you to make your freight bookings, but this is only the beginning of how it can enhance your efficiency.

If you are moving goods between the EU and UK, Switzerland (CH), or Norway (NO), then you can benefit from CSG’s mirror customs clearance service. This is where we continue that seamless experience across the border by using that initial data integration to also prepare the import declaration for submission. Once the goods are manifested, one of our experts only needs to do a quality check before processing the import declaration.

Removing the need for a full clearance or tax payment at the border

By working with customs warehouses and special procedures like SCDP (UK only), you can avoid the need for full import declaration or immediate tax payment at the border. This can reduce the amount of data that’s required to complete your declaration, giving you more time to acquire missing documents, or it can eliminate the waiting time surrounding the payment of duty and VAT.

When there is less risk of a clearance issue at the border, you can be more confident that your goods will be released for removal on time for delivery.

Proactive management of groupage clearance events

When you are combining multiple Less than Container Load (LCL) shipments or working with a groupage trailer, there are unique challenges and exceptions around clearances. 

Although LCL shipments are often able to be removed from the port to a registered inland location without a full declaration, there are scenarios when the port will refuse to release the container for removal – such as when there is a health-related product inside one of the shipments. Similarly, there may be one consignment on your groupage trailer which prevents the load being released.

In these situations, it’s important to be able to see these holds when looking at one of the cleared shipments, and also to be able to identify which shipment needs urgent attention. With CSG’s solutions, you can see all your groupage shipments in one place, allowing you to quickly address issues and speed along the clearance – helping you to prevent wasted charges or giving bad news to multiple clients.

Beyond the day-to-day operation – strategic planning with data-driven insights

Every route and port is different, with average transit and customs turnaround times both affecting the time it takes for you to deliver the goods to your clients.

With CSG’s solutions, you can compile and use this data as a part of your strategic planning. If the data shows that you can deliver one day faster on average with a certain route despite a longer mileage, then you can make the decision to offer an express service or switch your main route if it is viable.

Making your customs work for you

There is a wealth of efficiency hidden within your customs function, which can support better working relationships, safer data sharing, and improved performance across your operation.

The Customs Support Group empowers your business to unlock efficiency across Europe, transforming your customs operations into a cost-effective, risk-averse, and future-ready function. Discover how we can optimise your processes, ensure compliance, and drive consistent on-time deliveries – contact us today to get started!